We are a user of Tata Communication Ltd broad band service, but since beginning we are facing problems with the connection, everyday the connection gets disconnected and we have to call the customer service desk every time to start the connection, once the complaint is lodged the connection starts automatically, we have sent number of mails to them also to appellate authority for a satisfactory solution but nothing has happened till date. Today the latest complaint number is 15011114 lodged at 14:55 and again when I tried to lodge a complaint at 19:29 the executive Pradyut Kini even refused to take down another complaint. We expect a satisfactory solution to this at the earliest. The appellate authority sould atleast have the courtesy to respond to mails other than sending pre typed responses.
I even tried to find where to lodge a complaint with TRAI but could not find where to lodge a complaint, if somebody knows it please let us know.
Regards
Source: http://www.consumercourtforum.in/india/tata-communications-ltd-broadband-internet-service/
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